1. Introduction
Integration Collective ("IC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform. By using IC, you consent to the practices described in this policy.
2. Information We Collect
Information you provide directly:
- Name and contact information (email address, phone number)
- Trade or profession information (license type, specialty, service area)
- Business information (company name, location, years of experience)
- Account credentials (username, password)
- Profile content (bio, photos, certifications, reviews)
- Messages and form submissions (including contact form inquiries)
Information collected automatically:
- Browser type, device information, and operating system
- IP address and approximate geographic location
- Pages visited, time spent on pages, and navigation patterns
- Referring website or source
3. How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve the IC platform
- Create and manage your user account and profile
- Display your profile in trade directories and search results
- Facilitate connections between tradespeople, contractors, and customers
- Process contact form submissions and respond to inquiries
- Send platform-related communications (account updates, feature announcements)
- Monitor platform usage and improve user experience
- Enforce our Terms of Use and protect against misuse
4. Cookies and Tracking Technologies
IC uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze platform usage. Cookies are small data files stored on your device by your browser.
We use:
- Essential cookies: Required for the platform to function properly (session management, security)
- Analytics cookies: Help us understand how visitors use the platform so we can improve it
You can control cookie preferences through your browser settings. Disabling cookies may affect platform functionality.
5. Third-Party Services
IC uses the following third-party services that may process your data:
- Cloudflare: Our website is hosted and delivered through Cloudflare's network, which provides CDN, DNS, and security services. Cloudflare may process technical data (IP address, request headers) to deliver content and protect against threats. See Cloudflare's Privacy Policy.
- Web3Forms: Contact form submissions are processed through Web3Forms, which handles the delivery of form data to our email. Web3Forms receives the information you submit in contact forms (name, email, message). See Web3Forms Privacy Policy.
We select third-party services that maintain reasonable privacy and security standards, but we are not responsible for their privacy practices.
6. Data Sharing and Selling
We do not sell or share your personal information. IC will never sell, rent, or trade your personal data to third parties for their marketing purposes.
We may share your information only in the following circumstances:
- With your consent or at your direction (e.g., when you publish a public profile)
- With service providers who assist in operating the platform (as described in Section 5)
- To comply with legal obligations, court orders, or governmental requests
- To protect the rights, safety, or property of IC, our users, or the public
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of non-essential communications
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at info@integrationcollective.net. We will respond to your request within 45 days.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, our purposes for collecting it, and the categories of third parties with whom we share it.
- Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain exceptions.
- Right to Opt-Out of Sale: We do not sell personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To submit a CCPA request, contact us at info@integrationcollective.net. We may need to verify your identity before processing your request.
10. Children's Privacy
IC is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the platform after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Integration Collective
Southern California
info@integrationcollective.net
